PRIVILEGE GARDEN HOTELS is the loyalty programme of CESGARDEN S.L., under its registered trademark GARDEN HOTELS, in which NIVIA HOTELS S.L. also participates.
It is an open and free programme designed to provide added value and reward the loyalty of customers who book through the www.gardenhotels.com website and/or the GARDEN HOTELS call centre.
Access to the PRIVILEGE GARDEN HOTELS programme and transactions made through the www.gardenhotels.com/a> website and the telephone booking service of the GARDEN HOTELS call centre imply acceptance of the following terms and conditions of use:
Acceptance of the subscription to receive future offers and news from the establishment.
In order to limit access to confidential information relating to the PRIVILEGE GARDEN HOTELS account through the www.gardenhotels.com website, so that it can only be accessed by or with the consent of the account holder, you must enter your personal details (name, surname, date of birth, country of residence), a unique and personal email address and a password.
If you forget your password, you can request that it be sent to you again at the email address you have provided. To do this, go to the website www.gardenhotels.com, access the PRIVILEGE GARDEN HOTELS section and click on the option “Forgot password?”
The client is responsible for the safekeeping of the chosen password. CESGARDEN S.L. will not be held responsible for the consequences of any unauthorised use, even by third parties, of the client’s password.
The aim of the PRIVILEGE GARDEN HOTELS programme is to reward customer loyalty by offering them exclusive benefits, content and communication that will enhance their experience at GARDEN HOTELS before, during and after their stay. By enrolling in the programme and making your reservations through www.gardenhotels.com and/or the call centre, you identify yourself as a PRIVILEGE GARDEN HOTELS customer.
Please note that the PRIVILEGE GARDEN HOTELS benefits can only be enjoyed by natural persons of legal age (as identified by their personal details) who have registered with the PRIVILEGE GARDEN HOTELS programme through the www.gardenhotels.com website or the Garden Hotels call centre.
The levels of the PRIVILEGE GARDEN HOTELS loyalty programme are calculated on the basis of NIGHTS STAYED, corresponding to bookings made via www.gardenhotels.com and/or the GARDEN HOTELS call centre, accumulated over a period of 24 months.
There are currently 3 levels of PRIVILEGE GARDEN HOTELS customers (valid from 20 February 2023):
Bookings will be credited to the PRIVILEGE GARDEN HOTELS account once the customer has registered with the programme.
Only bookings made by the PRIVILEGE GARDEN HOTELS account holder via www.gardenhotels.com and/or the GARDEN HOTELS call centre, after login or identification at PRIVILEGE GARDEN HOTELS, and after the corresponding nights have been stayed at the hotel (day after check-out), during a period of 24 months and from 20 February 2023 (all bookings made before this date will not be counted for the calculation of the level) will automatically accumulate for the calculation of the PRIVILEGE GARDEN HOTELS level.
If a booking is made without prior registration or identification with PRIVILEGE GARDEN HOTELS, the PRIVILEGE GARDEN HOTELS benefits will not be applied during the stay and will not automatically be included in the programme account for the calculation of the level.
Offers and discounts advertised on the website cannot be combined with loyalty programme discounts.
The benefits and discounts included in the PRIVILEGE GARDEN HOTELS programme are only valid for bookings made through www.gardenhotels.com or through the GARDEN HOTELS call centre when the customer has previously registered through www.gardenhotels.com.
CESGARDEN S.L. and NIVIA HOTELS S.L. will not be responsible for any changes that may be made to the PRIVILEGE GARDEN HOTELS programme, including its cancellation. Registration and access to the PRIVILEGE GARDEN HOTELS programme implies that you have read and accepted the terms and conditions set out herein.
| Privileges by level |
 |
 |
 |
|---|---|---|---|
|
DISCOUNT ON BOOKINGSMade via the website and call centre |
10% |
10% |
10% |
|
DISCOUNT ON MERCHANDISE by Garden Hotels |
10% |
15% |
20% |
|
ADVANCE NOTIFICATION OF OFFERS |
|
|
|
|
DISCOUNT ON SPA TREATMENTSAt hotels with spa facilities |
10% |
15% |
20% |
|
DISCOUNT ON UPSELLING/UPGRADESSubject to availability |
10% |
15% |
20% |
|
Late check-out |
10% |
|
|
|
DISCOUNT ON FOOD AND DRINK MENUCannot be combined with other promotions |
|
10% |
15% |
|
FREE PARKINGAt hotels with a car park |
|
|
|
|
FREE SAFETY DEPOSIT BOX |
|
|
|
|
WELCOME GIFT |
Basic |
Basic |
Premium |
|
WELCOME GIFT FOR CHILDREN |
Basic |
Basic |
Premium |
|
DISCOUNT ON THE WATER CIRCUITAt hotels with a water circuit |
10% |
15% |
|
|
DRINKS IN MINIBAR ON ARRIVALDaily replenishment |
|
|
|
|
ACCESS TO COLLECTION LOUNGEIn hotels with a lounge |
|
|
|
|
Fast check-in/out Playa Garden Selection Hotel & Spa |
|
|
|
* The accumulated nights have an expiry date of 2 years.
H-2873
APM-2746
APM-1913
HPM-2731
HPM-2838
HA-2870
HPM-2374
DRIAT2019/013625
H/HU/00640
#GardenHotelsMoments
Three and Four star hotels and resorts in selected holiday destinations
Five-star hotels in select destinations
Si encuentras alguno de nuestros hoteles a un precio más bajo, contáctanos. Nosotros te lo igualamos.
Modifica o cancela tu tarifa sin costes adicionales (consultar tarifas con esta opción)
Mediante reserva directa y sin intermediarios.
Contamos con un sistema de seguridad en el que tus datos están cifrados.
Conexión wifi segura, de alta calidad y en todo el hotel.
Consigue beneficios extra uniéndote a nuestro club de fidelización.
Posibilidad de añadir todos los extras necesarios para elevar tus vacaciones al siguiente nivel.
En estancias Todo Incluido de más de 7 días.
If you find one of our hotels at a lower price, contact us. We will match it.
Modify or cancel your booking at no extra cost (see bookings with this option).
By direct booking and without intermediaries.
We have a security system in which your data is encrypted.
Secure, high quality wifi connection throughout the hotel.
Get extra benefits by joining our loyalty club.
Possibility to add all the extras you need to take your holiday to the next level.
For All Inclusive stays of more than 7 days.
Si encuentras alguno de nuestros hoteles a un precio más bajo, contáctanos. Nosotros te lo igualamos.
Modifica o cancela tu tarifa sin costes adicionales (consultar tarifas con esta opción)
Mediante reserva directa y sin intermediarios.
Contamos con un sistema de seguridad en el que tus datos están cifrados.
Conexión wifi segura, de alta calidad y en todo el hotel.
Consigue beneficios extra uniéndote a nuestro club de fidelización.
Posibilidad de añadir todos los extras necesarios para elevar tus vacaciones al siguiente nivel.
En estancias Todo Incluido de más de 7 días. *En hoteles que dispongan de restaurante a la carta.
* Ventajas sujetas a disponibilidad y al nivel al que se pertenezca
Ya estoy registrado.
If you find one of our hotels at a lower price, contact us. We will match it.
Modify or cancel your booking at no extra cost (see bookings with this option).
By direct booking and without intermediaries.
We have a security system in which your data is encrypted.
Secure, high quality wifi connection throughout the hotel.
Get extra benefits by joining our loyalty club.
Possibility to add all the extras you need to take your holiday to the next level.
For All Inclusive stays of more than 7 days. *In hotels with an à la carte restaurant.
*Subject to availability and membership status
I am already registered.
